About The Primary Care Partnership
Our Team
As a small business, PCP values the power of collaboration and the importance of maintaining a strong network of trusted colleagues and providers. Working with experienced professionals across the sector allows us to stay informed about emerging trends, share expertise, and deliver the best possible outcomes for our clients.


Joanne Bartlett
Managing Director
I am the Co-Founder and Managing Director of The Primary Care Partnership. With over 15 years of experience in health and care consultancy, I specialize in developing strategies that drive improvement and deliver sustainable results.
My expertise includes writing bids, crafting business plans, and designing practical solutions for healthcare providers. I have also contributed to the updated Primary and Social Care Planning and Design Guidance (HBN11-01). Throughout my career, I have focused on fostering teamwork and collaboration to ensure the success of complex projects. These have included contract implementation, performance audits, and service development.
I am passionate about working closely with clients to create impactful solutions. Outside of work, I enjoy spending time with my family, exploring the outdoors, and indulging in creative hobbies like painting and crafting.
Chris Acton
Associate Director
I am an experienced NHS business consultant with decades of expertise in healthcare planning. My career spans roles in the voluntary sector, partnership in a large GP practice, and founding two consultancies, including The Primary Care Partnership in 2011.
I specialize in capital investment projects, strategic planning, and feasibility studies. My work includes contributions to the Primary and Social Care Planning and Design Guidance and management support for GP practices.
As an associate, I now balance consultancy with my role as Treasurer for Accomplish Children’s Trust, combining professional impact with charitable work.
Our Partners
Partners and associates
We recognise that the challenges across primary care are complex and ever-evolving. By partnering with skilled associates and innovative organisations, we’re able to remain adaptable, resourceful, and at the forefront of sector developments.
Below, you’ll find details about some of the trusted partners and associates we are proud to work alongside.

Ellie Roberts
Associate
I am a GP Practice Manager with nearly 20 years of experience in primary care. My expertise lies in CQC compliance, workforce redesign, and implementing new access models. In recent years, I have focused on practice and PCN business management, as well as income optimisation—critical areas given the financial challenges faced by practices today.
Throughout my career, I have had the privilege of serving on external CCG/ICB committees and undertaking a secondment with the Local Medical Committee. These experiences have given me valuable insight into primary care from both provider and commissioner perspectives.
I am passionate about collaborating with teams to develop practical, realistic solutions to the complex challenges facing healthcare. Outside of work, I enjoy running, spinning, and spending time with my two children.

BW Healthcare Surveyors
GP specialists surveyors
BW Healthcare Surveyors are a market leading, specialist primary care premises firm of Chartered Surveyors.
They provide help and support to GP practices, healthcare providers and primary care organisations, including both owners and occupiers of GP surgeries in addition to developers and investors across the UK. Assisting with all their property needs to ensure they are maximising their income and investment, including: Notional Rent Review, Lease Rent Reviews and Renewals, Market Valuations, Sale and Leaseback Transactions, Pharmacy Rent Reviews and Renewals and Service Charge Disputes.
They offer free initial advice to all GP practices and primary care organisations across the UK, so please feel free to contact one of their expert advisors today and they would be more than happy to help.

Wooten Dean
Chartered Surveyors
Wootten Dean is a property consultancy with over 20 years of experience in professional valuation and development advice within the NHS environment. Bryan has a deep understanding of the specialist investment market for GP surgeries and other primary and social care assets.
He frequently guides NHS clients through the complex process of developing new premises. This includes providing development appraisals to ensure scheme viability and negotiating occupational terms on their behalf.
With a client base that includes NHS Trusts, commissioners, GP practices, and property developers across England and Wales, Bryan is committed to delivering expert advice and practical solutions tailored to their needs.
Growing our network
With the pace of capital and revenue approvals being so slow, the need for clear, innovative estate strategies has never been greater. The integration of neighborhood teams calls for proactive planning, and having a well-prepared business case can make all the difference when funding opportunities arise.
At PCP, we specialise in navigating approvals and funding processes, helping our clients secure capital and successfully negotiate business cases with commissioners. Our expertise and collaborative approach have earned us the trust of many returning clients.
We’re seeking skilled associates to support us in developing primary care estates that support new models of care and empower integrated health and well-being communities.
Interested? Contact Joanne at joanne@thepcpartnership.co.uk or call 07545 329599.